Flex Support Plan

There are increasing demands in small to medium businesses for reliable, effective, cost-efficient and quality Information Technology services. Bay Area Systems, with more than 50 years of combined Information Technology service experiences, aim to provide high quality, cost-effective solutions to our customers with innovative service support plans: Bay Area Systems has pioneered a cost-effective solution to provide customers with adaptive, effective and affordable technology support solution. 

Bay Area Systems’ newly launched Flex Support subscription-based IT support service package provide customers with a fixed budget, complete coverage, full service computer and local area network (LAN) support. Flex Support subscription can both be pre-used or rolled over within a 12-month standard subscription period, and offers support from server maintenance, server monitoring, performance optimization, Exchange server support, virus and spam filtering, network performance tuning, VPN setup and management, to desktop support including anti-virus and anti-spyware, and custom-build performance servers and workstations. Flex Support subscription offer customers peace of mind; and with a budgeted flat monthly subscription fee, can rest assured that the subscription plan is flexible enough to cover unexpected service calls or projects.

Details of the newly available Flex Support service plan include:
• Server Domain/Active Directory user management (accounts, groups, permissions);
• Network management (including VPN and/or remote access);
• 24/7/365 Server monitoring;
• Workstation anti-virus, anti-spyware management and updates; Workstation and application setup;
• Software setup (installations, upgrades, updates);
• Computers and peripherals setup (setup new computers, moving computers, network and user account setup, printer connections);
• Windows Exchange Server management;
• Virtual machine/server configuration and management;
• Software engineers are also available for advanced HTML, PHP, ASP+, SQL, .Net, MS Windows, and Java programming.

Bay Area Systems’ newly available Flex Support service plan starts at 10 subscription hours per month.